Reference

How ix88 Handles Your Personal Information

Your account data — including your name, contact details, and payment activity through bKash, Nagad, or Rocket — is handled with care and kept only as long as your account needs it.

Data kept securebKash, Nagad, Rocket contextYour rights, your requestBangladesh-focused policy

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DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply standard security measures to your account data and keep our data practices aligned with what you would expect from a platform built for Bangladesh's mobile-first environment.

Account Security Your account is protected with OTP verification on login. We do not store your bKash or Nagad PIN — payment authentication happens inside those apps directly.

Cookie Controls We use session cookies to keep you logged in and analytics cookies to improve page load on mobile. You can clear or block these through your browser at any time.

Data Retention Active account data is held while your account is open. After closure, we keep only what applicable law requires and delete the rest on a rolling schedule.

Requesting Changes To correct, export, or delete your personal data, contact support via live chat or email with your registered number. We will confirm receipt and act within a reasonable period.

What We Collect and Why We Hold It

ix88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to run it — your name, email address, phone number, and the payment method you use, whether that is bKash, Nagad, or Rocket. We also log device and session data to keep your account

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secure and to make sure the mobile experience stays consistent across your phone and browser. We do not sell your personal data to third parties. Payment transaction records are kept to process withdrawals and to meet our obligations under applicable law. If you close your account,
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we retain only what we are legally required to hold, and nothing more. Any data shared with payment processors like bKash or Nagad is limited to what those processors need to complete your transaction. We use cookies and similar tools to remember your session and improve
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how the platform loads on your device. You can manage cookie preferences through your browser settings at any time. Eligibility to use ix88 and the scope of data processing depends on your local law and the region from which you access the platform.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

If you want to request access to your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. We aim to respond to data-related requests within a reasonable timeframe.

Team online

Live Chat

Start a chat from the account menu. Available for data queries, account verification questions, and privacy requests.

Email Support

Send your data request or privacy concern to our support address. Include your registered phone number so we can locate your account.

Account Settings

Some data — like your contact details and communication preferences — can be reviewed and updated directly inside your account settings.

Common Questions About Your Data

Straight answers to what Bangladesh account holders ask most about how their information is used and protected on ix88.

We collect your name, phone number, email address, and the payment method you register — bKash, Nagad, or Rocket. We also log device type and session activity to secure your account.

We share only what is necessary. Payment processors like bKash and Nagad receive transaction data to complete your deposits and withdrawals. We do not sell your data to advertisers or unrelated third parties.

Once your account is closed, we delete personal data that is no longer needed. We retain only what applicable law requires us to hold, and that data is not used for any other purpose.

Yes. Contact our support team via live chat or email with your registered phone number. We will locate your account and provide the information you are entitled to under applicable law.

Reach out through live chat or email support. State clearly what you want corrected or removed. We will confirm receipt and act within a reasonable timeframe based on your request.

We use session and analytics cookies. Session cookies keep you logged in on mobile; analytics cookies help us improve load times. You can manage or block cookies through your browser settings at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appix88 App InfoBPL Night Match

How ix88 Handles Your Personal Information

How We Protect and Manage Your Information

Reach Us About Your Data

Live Chat

Email Support

Account Settings

Common Questions About Your Data

01 What personal data does ix88 collect when I open an account?

02 Does ix88 share my data with third parties?

03 How long does ix88 keep my data after I close my account?

04 Can I request a copy of the data ix88 holds about me?

05 How do I ask ix88 to correct or delete my personal information?

06 Does ix88 use cookies, and can I turn them off?

Privacy Policy

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